PG Management update

Welcome to our latest newsletter for Princes Gardens.

We have covered a number of areas that require your input as a result you may need to take 10 minutes out to go through the detail.

Please note that our email address is: customersupport@rebloom.co.uk
Our office number is: 01625 569774

 

Output from the April Leaseholder meeting

The meeting slides from each of the leaseholder meeting in April can be viewed here

 

2016-17 Planned maintenance

The summary of the current maintenance plan can be viewed here

As in 2015-16, due to funding restrictions there are no plans to repair the intercom systems.

Sub-let request

As previously communicated to comply with the lease conditions any leaseholder sub-letting (ie: renting out) a flat or car park space is required to obtain approval before doing so.
As this has not been consistently followed in the past, an annual request will be made for all leaseholders to gain approval for existing rented property and and leaseholders looking to rent out their property in the future are requested to gain approval first.

If you are currently sub-letting your property, please complete the sub-let request form – https://form.jotform.com/61521960268962
Unfortunately there is an administration charge of £30 to cover the costs of processing the information.
Once the form is completed the details will be reviewed by the directors and approval given where the lease conditions are met, your property has been maintained (ie: no re-occurring requests to you to take action to resolve issues) and your service charge payments are not in arrears.

If you are sub-letting your property and fail to complete the sub-let request you will be in breach of your lease agreement and further action will be taken including the support of our solicitor and you may be liable for our administration costs and solicitor costs.
The sub-let request process will play an important part in helping to improve the development and your return on your investment.

You will be required to re-submit your sublet request on an annual basis.

Vehicle Gate access

We were planning to close the gates on the 28th June and you may have seen the signs on the gates stating this. However, following a delay by our supplier, the gates will now be closed on the 5th July.

If you are sub-letting your apartment, your sublet request & tenant update will provide sufficient details to process a vehicle fob request and we will be in contact to arrange payment and delivery of the fob.

If you are a flat owner and reside within the development, please register your request for a fob here

The fob will also give you access to the pedestrian gate, when the fob access pedestrian gate is activated.
NB. If you have an existing fob it will only be valid until the end of August. Once you have registered for a new fob you can swap your existing fob for a new fob free of charge on the 28th June between 9am and 4pm by visiting Ralph, the on-site caretaker.
If you elect to retain your existing fob you will have a separate opportunity to swap it for a new fob in August.

Once the gates are operational any individuals forcing open gates will be prosecuted for criminal damage.

Visitors can park in the visitor spaces only. Access will need to be given by a resident who has a fob to the vehicle gate.
Where a resident is not eligible for a fob, visitor fobs can be ordered and you will be able to request for the visitor fob to be activated for fixed periods via an on-line request form. Details of which will be provided at the end of July.
NB. Visitors include trade vehicles.

We will be employing the services of a car park enforcement company. They will be provided with details of the car registration numbers valid in the development. All other cars will receive a fixed penalty charge.

 

Pedestrian Gate Access

Following the leaseholder meeting in April it has been agreed to install a fob access system for the pedestrian gates which will enable all residents and visitors to leave by pressing a button, rather than having to use a key. This system will only be available for the pedestrian gates onto Highfield Street and we will trial the solution on the gate nearest Leeds Street before upgrading the 2nd gate.

Taking this approach will minimise the disruption in the early days as residents not receiving fobs can still exit and gain access via the other gate, providing they have a key.

Work on the pedestrian gate will be undertaken soon.
Fobs for the upgraded pedestrian gate will be programmed and linked to the resident or leaseholder. Only one fob per resident or leaseholder will be issued.  The cost of a fob is £23.  You can swap your current pedestrian key for a pedestrian gate fob free of charge. Details to follow. https://form.jotform.com/61962931434964

 

Plumbing assessment

We are continually identifying 25 – 35 apartments per month with leaks. some leaks are into the internal communal areas but most are out of the overflow pipes causing damage to the exterior brickwork. Given the lack of response by leaseholders to our requests to fix the leaks we will be undertaking plumbing assessments on all apartments within the development. The cost of which will be met from the service charge. The checks will be on the ball cock in the toilet and boiler and any visible leaks under the bath, sinks, boiler and washing machines/ dishwashers.
You will be notified of the dates for the assessments so that access to your properties can be obtained.

Further details to follow.

Fibre Connection

Hyperoptic will have their fibre infrastructure connected to the BT Network in July, which will provide upload and download bandwidth of up to 100mb.
It has taken a long time to get to this position, but the result is that you will have the option to access one of the fasted networks in the City. A facility that we hope will be a selling point for the development and a contributory factor in rental and sales values.

Criminal damage & prosecution

You will be aware that we still had instances of front doors being kicked in and cars vandalised. Where the image has been caught on CCTV we are seeking prosecution for criminal damage. We will extend the CCTV system further this year which will hopefully improve security and prosecution rates.

For any person who forces the pedestrian or vehicle gates will will seek to prosecute for criminal damage.

All of these measures are designed to improve the safety and security in the development.

 

Our next newsletter will be in the Autumn, although we will continue to engage on specific areas were appropriate.

For further information on the management of Princes Gardens please login to www.rebloom.co.uk

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